Dr. Markus Kückelhaus is Director Research & Development, DHL Customer Solutions & Innovation and leads the Trend Research Team at DHL.
Markus Kückelhaus has been DHL’s innovation team director since August 2012. Previously he worked with DHL as a consultant, supporting the development of a Group-wide innovation system and implementing strategies and business models for innovation initiatives. His career also includes positions as Head of Controlling for the biggest German DIY retailer OBI, Principal at CTcon Management Consulting and lecturer at the WHU Graduate School of Management in Koblenz as well as the Victoria-University of Wellington. He studied Economics at the University of Bonn/University of Wisconsin and completed his PhD at the WHU Graduate School of Management in Koblenz.
The logistics industry is on the verge of being revolutionized by advanced robotics. Used for years in manufacturing, industrial robots just have not been smart enough for logistics, with its highly complex orchestration of combinatory tasks required in warehouses and distribution centers.
While digitalization is revolutionizing today's business landscape, another transformation is also underway - one that strikes at the very heart of the way we do business: a movement toward fair and responsible business practices.
The Internet of Things presents a unique technology transition that is impacting all our lives. It will have major implications for the business of logistics.
Self-driving vehicles will change the world of logistics. The question is no longer "if" but "when" - and we're in the pole position when it comes to innovation and the future of this technology. Our latest trend report, "Self-Driving Vehicles in Logistics", takes you on a journey of discovery, shining the headlights on the technology's key elements, benefits and limitations, as well as on best-practice applications and specific use cases across the entire logistics value chain.
If you haven't heard of the term augmented or virtual reality (AR) before, perhaps Google's Glass or Facebook's recent $2 billion acquisition of Oculus Rift rings a bell.
Here are some snapshots of the near future: An entire transporter fleet is set in motion with just a flick of the wrist. Your online purchase is sent on its way even before you’ve completed the order. Laptops and tablets will have to compete with wearable computers integrated into our clothing.